Privacy Policy

🔒 Privacy Policy

Your Privacy Matters

At Petaloo, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

📅 Last updated: May 2026

📜 1. Information We Collect

When you visit bypetaloo.com or place an order, we may collect:

Personal information: Name, email address, shipping address, phone number
Payment information: Processed securely through Shopify Payments — we never store your card details
Usage data: Pages visited, time spent on site, referring URLs (via cookies and analytics)
Device information: Browser type, IP address, operating system

🔍 2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer support messages
Send marketing emails (only if you opted in — you can unsubscribe anytime)
Improve our website and product offerings
Prevent fraud and protect our platform

🤝 3. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties solely to operate our business:

Shopify: Our e-commerce platform (see Shopify’s Privacy Policy)
Shipping carriers: UPS, USPS, FedEx — to deliver your order
Email marketing tools: To send newsletters (only if you opted in)
Analytics providers: Google Analytics, Pinterest Analytics, TikTok Pixel — anonymized usage data

🍪 4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, though some features may not work as expected. By continuing to use our site, you consent to our use of cookies.

🛡️ 5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Request data portability

To exercise any of these rights, email us at hello@bypetaloo.com.

🔒 6. Data Security

We implement industry-standard security measures to protect your personal information. All transactions are encrypted via SSL. Payment processing is handled by Shopify Payments, which is PCI DSS compliant.